FAQ's
Do you ship overseas and which courier service do you use?
Can I collect an online order as I live locally?
How do I return a product for exchange or refund?
Please see our Returns and Refund policy here
Can I cancel/make changes to an order?
Please email us at info@hager-vor.co.uk as soon as possible and we will do our best to cancel/change your order for you. There is a chance that we may have been too speedy and already picked and posted your order, in this case, you will need to return your unwanted items as per our returns policy
Can you tell me when a product will be back in stock?
If a product is out of stock in your size or colour preference then please click the 'Notify me when available' button and add in your email address to be alerted to when we restock this item. Signing up for the alert does not automatically subscribe you to our newsletter unless you check the box agreeing to do so.
How do I wash and dry my Hager-Vor apparel?
Please see our product care guide here
How do I enter the free monthly t-shirt giveaway?
By signing up to our mailing list you are automatically entered into our monthly free t-shirt giveaway. Please sign up for our mailing list here
Where are your stores?
We have 2 stores:
St Ives Store
1 Court Arcade
Wharf Rd
St Ives
TR26 1LG
Padstow Store
14 Market Place
Padstow
PL28 8AL